Dashboard & Account Management
Manage your account, websites, team members, and dashboard settings.
30 articles
- How to Upgrade from the Free UserWay Widget to Pro or Pro Plus
- How to Delete a Website From Your UserWay DashboardDelete websites you no longer manage from your UserWay Dashboard by accessing My Sites, opening the site settings, and selecting Delete Site.
- How to Change the Email Address Associated With Your UserWay AccountUpdate the email address associated with your UserWay account by accessing My Account settings and confirming the change with your password.
- How Do I Change My Payment Method via the UserWay Dashboard?We understand that there are situations that require you to update your credit card information.
- UserWay Dashboard Team Permissions OverviewLearn what each UserWay Dashboard team permission allows, including site management, billing access, team administration, PDF remediation, and image alt management.
- How to Invite, Update, and Remove Team Members in the UserWay DashboardLearn how to invite team members, manage permissions, assign website access, and remove users from the UserWay Dashboard Team Management page.
- Exporting the usage stats of the widget
- How to Open and Log In to the UserWay Widget DashboardLearn how to sign in to the UserWay Dashboard using your email address and password to access and manage your account settings.
- Enabling the language selector via the UserWay Dashboard?
- How to Change the Widget Icon Color in the UserWay DashboardLearn how to change the UserWay widget icon color from the UserWay Dashboard and apply the same color settings across multiple sites.
- How to Export Image Alts from the UserWay DashboardThe Image Alts Export feature in the UserWay Dashboard allows you to download a list of images with alt text generated by the UserWay Accessibility Widget.
- How to Access Additional Accounts as a Team Member in the UserWay Dashboard
- Receiving a Team Member Invitation to UserWayLearn how to access your UserWay account after receiving a team member invitation, reset your password if needed, and open additional accounts.
- How to Change the Widget Icon Position Using the Dashboard?
- How to Download Your Accessibility Report from the UserWay DashboardTo download your Widget accessibility report directly from the UserWay dashboard, follow these simple steps:
- How to Reset a Forgotten Password in the UserWay DashboardReset your UserWay Dashboard password using the Forgot Password feature. Follow these steps to receive a reset email, create a new password, and restore access to your account.
- How to Change the Widget’s Default Language in the UserWay DashboardLearn how to change the UserWay Widget’s default language for a website through the UserWay Dashboard and verify the updated setting.
- How to Change the Accessibility Widget Icon Style and SizeCustomize your UserWay accessibility widget button by changing its icon style and size directly from the UserWay Dashboard.
- How to Upgrade a UserWay Widget Pro Subscription to Pro PlusUpgrade your existing UserWay Widget Pro subscription to Pro Plus directly from the UserWay Dashboard in just a few steps.
- Account ID Mismatch Warning Displayed in the UserWay Dashboard
- How to Add an Accessibility Statement to Your Website and Widget FooterGenerate an accessibility statement in the UserWay Dashboard, publish it on your website, and add a link to it in the UserWay widget footer.
- Why Can't I Update My Account Name?Learn whether you can update the first or last name on your UserWay account and find the available options for requesting account changes.
- How to Change Your Team Name in the UserWay DashboardLearn how to update your team name in the UserWay Dashboard so team members can easily identify and manage the correct account.
- How to Temporarily Disable the Accessibility WidgetLearn how to temporarily disable the UserWay widget on desktop or mobile devices without removing the installation code from your website.
- How to Change Ownership of a UserWay AccountLearn how to transfer ownership of a UserWay account by updating the email address associated with the account and following the email-change process.
- How Can I add a new site to the dashboard?
- Can I Change the Domain Name of an Existing Site?Learn what to do when your website domain changes, including subscription transfer options, adding new domains, and widget installation details.
- Why Does My Site Show "Not Installed" in the UserWay Dashboard?Learn why a website may display a "Not Installed" status in the UserWay Dashboard and how to verify and troubleshoot widget detection issues.
- How to Change the Widget Type to Nano or MiniLearn how to switch your UserWay widget to the Nano or Mini version, understand plan requirements, and change widget settings from the dashboard.
- Understanding UserWay Sub-Accounts and PermissionsLearn how UserWay sub-accounts work, including ownership, billing, permissions, website management, and account administration.