⚠️ Important: Team Management is only available when Two-Factor Authentication (2FA) is enabled for your account. Enable 2FA before attempting to invite or manage team members. You can learn more here: Enabling Multi-Factor Authentication (MFA) via the UserWay Dashboard.
Article Navigation
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Invite a Team Member
Sign in to your UserWay Dashboard at https://manage.userway.org/.
Click your name in the upper-right corner, then click Team Management.
Click Invite Member to open the invitation form.
Enter the required information for the new team member, then click Invite Member.
Assign the websites the new team member can access.
Manage Team Member Permissions
Sign in to your UserWay Dashboard at https://manage.userway.org/.
Click your name in the upper-right corner, then click Team Management.
Locate the team member you want to update, then under Permissions, click the permissions drop-down menu.
Click the permissions you want to grant or remove.
ℹ️ Note: Permission changes are saved automatically when selected. For a detailed explanation of available permission levels, see the UserWay Dashboard: Team Permissions Guide.
Remove a Team Member
ℹ️ Note: It is currently not possible to edit a team member's email address, first name, or last name after the member has been added. To update this information, remove the existing member and invite them again using the correct details.
Sign in to your UserWay Dashboard at https://manage.userway.org/.
Click your name in the upper-right corner, then click Team Management.
Locate the team member you want to remove, then click the three-dot menu (...) next to their name.
Click Remove to delete the team member.
How to Change or Assign a Specific Site to View/Manage for a Member
Sign in to your UserWay Dashboard at https://manage.userway.org/.
Open Team Management.
Click the three-dot menu (...) next to the listed user.
Click Edit.
Click the websites you want the team member to access or remove access from and Save.
Expected Result
Team members can access only the websites and features assigned to them. Administrators can invite team members, manage permissions, update website assignments, and remove users through the Team Management section of the UserWay Dashboard.
Need more help?
Contact the UserWay Support Team — we're here to assist you.
Get in touch with UserWay Support.