When you are added as a team member in UserWay, you will receive an email confirming your account access.
ℹ️ Note: If your invitation email does not include a password, you already have an existing UserWay account and can continue using your current password.
Open https://manage.userway.org/ and sign in to your UserWay account.
If you know your current password, enter your credentials and log in.
If you do not remember your password, click Forgot Password on the sign-in page and complete the password reset process.
After signing in, open the guide below to learn how to access any additional accounts that were assigned to you as a team member: Access as team member
Expected Result
You can successfully sign in to your existing UserWay account and access any additional accounts that have been assigned to you as a team member.
Need more help?
Contact the UserWay Support Team — we're here to assist you.
Get in touch with UserWay Support.