When you're added as a team member, you'll receive an email confirming your account.
If the email doesn't include a password, it means that you already have an existing account. In this case:
Log in using your current password.
If you can't remember your password, simply click the "Forgot Password" link at https://manage.userway.org/ to reset it.
Once you log in, follow the guide here to access the additional accounts: http://help.userway.org/en/articles/10275681-how-to-access-additional-accounts-as-a-team-member-in-the-userway-dashboard
If you have any questions, you can reach our support team at desk@support.userway.org.