Upon attempting to integrate the UserWay Accessibility Monitor with Jira, a warning indicating "no projects found" may be displayed. This occurs due to the user credentials entered during the preceding configuration step lacking the necessary permissions to access any projects.
Resolution: Update User Permissions
To address this issue, follow these steps:
Contact Your Jira Administrator: Engage the Jira administrator and explain the situation.
Request Access Privileges: Ask the administrator to add the necessary access privileges for the 'scanner-jira' integration account.
Specify Projects: Ensure that these privileges are added specifically for the Jira project(s) in question.
By ensuring the 'scanner-jira' integration account has the correct permissions, the UserWay Accessibility Monitor will be able to access the required projects and complete the integration successfully.
If you have any questions, you can reach our support team at desk@support.userway.org.