In certain environments, only specific connections from approved sources, headers, user agents, or static IPs are permitted. In these cases, you can use the following information to select a specific static IP or configure safelisting based on request headers or user-agent headers.
1. How to Select a Specific Static IP per Domain
Access the Accessibility Monitor Dashboard: Open your web browser, go to the Accessibility Monitor Dashboard, and log in with your UserWay credentials.
Navigate to Site Settings: In the left-hand menu, select "Site Settings"
Select a Static IP:
Locate the domain where you’d like to set up a static IP.
Choose a static IP from the provided options.
United States Static IPs: 35.85.205.119, 52.38.192.218
Canada Static IPs: 3.98.5.100, 35.182.102.242
United Kingdom Static IPs: 18.134.223.209, 18.169.120.50
Safelist this IP on your end to ensure that the Accessibility Monitor can access your site effectively. This static IP will then be used for ongoing accessibility scans.
2. Safelisting the User-Agent Header
If your security settings require user-agent safelisting, you can allow the scanner by adding the following user-agent headers:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36 UserWay/ScannerMozilla/5.0 (iPhone; CPU iPhone OS 11_0 like Mac OS X) AppleWebKit/604.1.38 (KHTML, like Gecko) Version/11.0 Mobile/15A372 Safari/604.1 UserWay/Scanner
3. Safelisting the Request Header
Alternatively, you can safelist connections based on the request header. Add the following request header to your safelist:
'x-userway-req-ctx': 'scanner'