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Can I Change the Email Address That Receives Billing Notifications?

Learn which email address receives UserWay billing and account notifications and whether different recipients can be configured.

No. UserWay currently sends billing and account-related notifications to the account owner's email address and does not support assigning different recipients by notification type.

This includes notifications such as:

  • Subscription renewals

  • Invoices and payment confirmations

  • Billing updates

  • Account-related notifications

It is not currently possible to send these notifications to a separate billing email or configure different recipients for specific notification categories.

ℹ️ Note: If you’d like to update the email address associated with your UserWay account, you can follow the steps in How do I change my email address via the Dashboard?.

Need more help?

Contact the UserWay Support Team — we're here to assist you.

Get in touch with UserWay Support.

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