What is an accessibility statement?

Rodrigo Asai
Rodrigo Asai
  • Updated

What is an Accessibility Statement?

An accessibility statement explains the steps taken to make a website barrier-free for people with disabilities. It also provides a list of known accessibility issues that have not yet been resolved.

What are the most common accessibility problems on websites?

Navigation menus, buttons, and shopping carts are frequently problematic. For example, blind people use screen readers and other assistive technologies to make text audible. Websites need to be coded in a specific way for these devices to be able to interpret them accurately. But when the code does not meet Web Content Accessibility Guidelines (WCAG), blind visitors can experience issues completing transactions, or even moving beyond the homepage.

Why are websites posting accessibility statements?

Most websites are not natively accessible for people with disabilities, including some of the most popular platforms like Wordpress, Squarespace and Shopify. When someone with a disability experiences a problem on a website, they may try to contact the site owner to let them know. But with an accessibility statement, website visitors can see what issues a website owner is aware of and when a solution is expected.

Why does my business need an accessibility statement?

Accessibility statements exist to show site visitors the current status of your website’s accessibility as well as any accessibility-related efforts your business is working on right now.

Accessibility statements help your users to understand the extent to which your site, app, products, and services are accessible. Where barriers or violations exist, the statement must inform users of alternative routes to access.
All new websites are required to meet accessibility standards and publish an accessibility statement, specifically websites offering information or services to the public sector.

For more information, please check our Accessibility statement best practices article.