You can easily change the location of your Widget Icon via the Widget.

Step 1: Click on Manage in the bottom left corner of the UserWay Widget on your website as shown below:

Manage Widget - Screenshot

Step 2: Log in to your widget as shown below:

Image - Log in to Manage Your Widget

Step 3: Click on Widget Settings as shown below:

Widget Settings - Screenshot

Step 4: Click on Change the button location as shown below:

Change Button Location - Screenshot

There are 2 options for setting the widget location.

  1. Option 1: Use 1 of the 8 pre-defined widget locations

  2. Option 2: Click the Exact Positioning toggle and use exact positioning

Option 1:

Step 1: You can select 1 of 8 pre-defined locations for Desktop and Mobile users separately as shown below:


Desktop Widget Location - Screenshot


Mobile Widget Location - Screenshot

Step 2: Click Apply.

Option 2:

Step 1: Click the Exact positioning toggle and use exact positioning

Exact positioning toggle - Screenshot

Step 2: Adjust the pixel amounts and To the left/To the Right and/or Lower/Higher
as shown below (This can be done for Desktop and Mobile Independently):

Exact Positioning Widget Location - Screenshot

Step 3: Click Apply.

If you have any questions, you can reach our support team at

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