Many websites use subdomains to separate different areas of their site, such as:
login.example.comaccounts.example.comshop.example.commy.example.com
Understanding how UserWay Widget subscriptions apply to domains and subdomains can help ensure proper coverage across your website.
What Is Covered by a Widget Subscription?
Each UserWay Widget subscription is designed for a single website.
All URL changes that occur after the first slash are included within the same subscription.
Examples covered by the same subscription:
example.comexample.com/aboutexample.com/contactexample.com/products/item-1
These URLs remain covered because only the page path changes.
Do I Need Separate Subscriptions for example.com and www.example.com?
No. UserWay does not consider www.example.com to be a separate subdomain for subscription purposes. A single Widget subscription covers both:
example.comwww.example.com
You do not need to purchase or install a separate Widget subscription for the www version of your website.
When Is a Separate Subscription Required?
A separate Widget subscription is required when the website uses a different subdomain or domain.
Examples that require separate subscriptions:
login.example.comaccounts.example.comshop.example.comportal.example.com
Although these websites may belong to the same organization, each subdomain is considered a separate deployment location.
Examples
URL | Covered by the Same Subscription? |
| ✅ Yes |
| ✅ Yes |
| ✅ Yes |
| ✅ Yes |
| ❌ No |
| ❌ No |
| ❌ No |
| ❌ No |
Summary
A UserWay Widget subscription covers all pages within the same website, including both the root domain (example.com) and the www version (www.example.com). However, other subdomains, such as login.example.com, shop.example.com, or portal.example.com, require their own Widget subscription.
Need more help?
Contact the UserWay Support Team — we're here to assist you. Get in touch with UserWay Support.