An accessibility statement exists to show site visitors the current status of your website’s accessibility as well as any accessibility-related efforts your business is working on right now.

As customers of UserWay's AI-Powered Accessibility Widget, you are taking web accessibility seriously. It is important to let make your customers aware that you have made this a priority. It is also important that you train 2-4 customer support representatives on how to respond to accessibility concerns. If possible, set up a specific email address like "accessiblity@yourdomain.com" that will be sent directly to the trained support representatives to respond.

In just a few steps, you can generate your accessibility statement, create an accessibility page, and add accessibility links to your website footer and widget. Please follow the guide below to add an accessibility statement to your website:

Step 1: Go to https://userway.org/generate, enter your information and click the Generate My Accessibility Statement button.

Accessibility Statement Generator Screenshot

Step 2: You will see your accessibility statement in your web browser as well as receive an HTML and text version of your accessibility statement via email.

Sample Accessibility Statement Screenshot

Step 3: Create a new webpage on your website named Accessibility for example using the accessibility statement you generated. Make sure to check all of the data and the date, address, and phone number are correct.

Step 4: Add a link named Accessibility for example in the footer of your website to the new page created in Step 3.

Sample Accessibility link in footer - Screenshot

Step 5: The final step is to add the link to the new accessibility page created in Step 3 to the widget itself.

  • Adding the link to your accessibility statement via the Widget

    1. Log into your widget

    2. Click on Widget Settings

    3. Scroll down and click on Change accessibility statement link

    4. Enter the URL of the page you created in Step 3 in the first field

    5. Enter the text you would like to display on your widget for the link i.e. Accessibility Statement

      Add Accessibility Statement via widget - Screenshot
    6. Click APPLY.

  • Adding the link to your accessibility statement via the Management Console

    1. Log into your management console

    2. Click on Widget Settings

    3. Scroll down and click on Change accessibility statement link

    4. Enter the URL of the page you created in Step 3 in the first field

    5. Enter the text you would like to display on your widget for the link i.e. Accessibility Statement

      Add Accessibility Statement via Management Console - Screenshot
    6. Click APPLY

If you have any questions, you can reach our support team at support@userway.org

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