UserWay

Create a custom design with text, images, and links

UserWay.org

Install the UserWay Widget on your website or platform with step-by-step guides.

Widget Installation Guides

Explore widget features, settings, reports, and customization options

UserWay Accessibility Widget

Find answers to common questions about UserWay and website accessibility.

Frequently Asked Questions (FAQ)

Manage your account, websites, team members, and dashboard settings.

Dashboard & Account Management

Set up scans, manage your team, and explore monitoring results.

Accessibility Monitor

Learn about accessible PDFs and how to submit files for remediation.

PDF Accessibility & Remediation

Find guidance for common widget setup and technical issues.

Troubleshooting & Technical Issues

Explore options for branding, usage statistics, menu changes, and translation.

Widget Add-ons

Learn how to protect your account with MFA and login IP controls.

Security, Privacy & Data Protection

Understand VPATs and ACRs, including when to update them.

Audits and VPATs

Manage billing information, review charges, and find your invoices

Billing & Invoices

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Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.