The Usage Statistics add-on helps website administrators understand how visitors interact with the UserWay Accessibility Widget. The dashboard reports widget activity, accessibility-feature usage, keyboard navigation, and other available metrics.
ℹ️ Note: Customers with a Pro Plus or Ultimate plan have access to Usage Statistics. Customers on other plans can purchase the Usage Statistics add-on separately from the UserWay Dashboard under My Sites > your website > Stats > Upgrade.
Available Predefined Reporting Periods
Each predefined reporting period represents a rolling date range ending today. The report counts backward from today by the number of days, months, or years you choose.
For example, if today is October 20, 2026, clicking 3 years displays usage statistics from October 20, 2023, through October 20, 2026.
Reporting period |
7 days |
15 days |
1 month |
2 months |
3 months |
6 months |
12 months |
2 years |
3 years |
How to Enter a Custom Date Range
Use Select Dates to view usage statistics for specific start and end dates instead of using a predefined reporting period.
Sign in to your UserWay Dashboard at https://manage.userway.org/.
Click My Sites in the left navigation menu, click the domain name of the website you want to review, then open the Stats tab.
Under Select Time Period, open the reporting-period menu, then click Select Dates.
Enter or choose the Start Date.
Enter or choose the End Date.
Click Apply Dates:
Available Usage Metrics
Dashboard | CSV Report | What the metric measures |
Widget loads |
| The number of times the accessibility widget script loaded and initialized across pages on your website during the chosen reporting period. |
Widget opens |
| The number of times visitors opened the accessibility widget menu (by clicking the widget icon or pressing its keyboard shortcut). |
Usage Stats by Function
Measures how many times individual accessibility tools and controls were activated by visitors.
Dashboard | CSV Report | What the metric measures |
Cursor |
| Activations of the enlarged or high-contrast mouse cursor. |
Contrast + |
| Activations of extreme contrast color modes (such as Dark Contrast, Light Contrast, or Invert Colors). |
Bigger Text |
| Activations of text size enlargement across on-screen content. |
Highlight links |
| Activations of visual highlights and underlines on hyperlinks and clickable items. |
Dyslexia/Legible Fonts (combined on dashboard) |
| Activations of specialized typography (e.g., OpenDyslexic) designed to assist users with dyslexia. |
Dyslexia/Legible Fonts (combined on dashboard) |
| Activations replacing decorative, stylized, or serif fonts with clean, readable sans-serif typography. |
Screen Reader |
| Activations of the widget’s built-in text-to-speech audio reader. |
Page Structure |
| Activations of the structural drawer showing headings, landmarks, and links for page navigation. |
Tooltips |
| Activations of accessible hover/focus tooltips for images, icons, and unlabeled controls. |
Pause Animations |
| Activations of the control that pauses CSS/JS animations, video carousels, and moving graphics. |
Text Spacing |
| Activations of increased horizontal character, word, and sentence spacing. |
Line Height |
| Activations of increased vertical leading (line spacing) between text lines. |
Smart Contrast |
| Activations of automated color adjustments that fix contrast ratios to meet WCAG standards while preserving brand colors. |
Text Align |
| Activations of text alignment changes (left, center, right, or justified). |
Dictionary |
| Activations of the integrated on-page word definition lookup tool. |
Saturation |
| Activations of color saturation adjustments (high saturation, low saturation, or grayscale/monochrome). |
Voice Navigation |
| Activations of speech recognition allowing visitors to navigate the page using voice commands. |
Hide Images |
| Activations of the toggle to hide images and background banners, displaying a text-only view. |
Keyboard navigation |
| Activations of the on-screen keyboard navigation mode from inside the widget menu, displaying enhanced focus rings on clickable elements. |
N/A |
| Activations of the horizontal ruler line that tracks cursor movement to assist line-by-line reading. (Available in CSV only) |
N/A |
| Activations of the viewport reading mask, which dims the top and bottom of the screen to create a focused reading window. (Available in CSV only) |
N/A |
| Activations of the active paragraph/block sequential reading highlighter. (Available in CSV only, but this feature is no longer avaialble) |
Usage Stats by Profile
Measures how many times visitors enabled pre-configured accessibility profiles (bundles that activate multiple tools at once).
Dashboard | CSV Report | What the metric measures |
Motor Impaired |
| Activations of the preset bundle for motor and dexterity limitations (enlarges click targets and activates keyboard aids). |
Blind Reader |
| Activations of the preset bundle optimized for screen reader users (initiates the audio reader engine and structural aids). |
Color Blind |
| Activations of the preset bundle adjusting contrast and color matrices for color perception deficiencies. |
Dyslexia |
| Activations of the preset bundle applying dyslexia-friendly fonts, expanded line height, and text spacing. |
Visually-impaired |
| Activations of the low-vision preset bundle (enlarges text and cursor, applies contrast enhancements). |
Cognitive & Learning |
| Activations of the preset bundle designed to reduce visual distractions and aid comprehension. |
Seizure & Epileptic |
| Activations of the safety preset bundle that halts all page motion, animations, and flickering. |
ADHD |
| Activations of the preset bundle designed to minimize distractions and improve focus (reading mask, paused animations). |
Behavioral & Detection Metrics (CSV Report Only)
Tracks visitor navigation behaviors automatically detected on the site, regardless of whether the visitor opened or interacted with the widget.
Dashboard | CSV Report | What the metric measures |
N/A |
| The number of visitors detected navigating the site using physical hardware keyboard controls (such as pressing the Tab key, arrow keys, or Enter), whether or not they opened the widget menu. |
N/A |
| The number of times visitors interacted with or triggered the site's "Skip to main content" link (such as when a keyboard user presses Tab immediately upon page load). |
Frequently Asked Questions: Accessibility Widget Usage Statistics
When Does the Widget Start Tracking Usage Statistics?
When Does the Widget Start Tracking Usage Statistics?
Usage tracking begins automatically as soon as the Accessibility Widget is installed and active on the website.
If I Upgrade or Add Usage Statistics Later, Can I See Past Data?
If I Upgrade or Add Usage Statistics Later, Can I See Past Data?
Yes. Because data recording begins when the Accessibility Widget is first installed, historical statistics become available in the dashboard when the Usage Statistics feature is enabled. The amount of historical data available depends on how long the Accessibility Widget has been installed and active.
What Happens to Usage Data If the Widget Is Temporarily Removed?
What Happens to Usage Data If the Widget Is Temporarily Removed?
If the Accessibility Widget is temporarily disabled or removed, previously recorded data remains stored in the account. New interactions are not recorded while the widget is removed or inactive. When the Accessibility Widget is reinstalled or reactivated, new activity is added to the existing usage history.
Need more help?
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