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What are Accessibility Statement Best Practices?
What are Accessibility Statement Best Practices?

If you have a website, it is highly recommended that you provide an accessibility statement for your users.

Updated over a month ago

An accessibility statement demonstrates your website’s current accessibility status and highlights your commitment to ongoing accessibility improvements.

As a UserWay customer using the AI-Powered Accessibility Widget, you are actively prioritizing web accessibility, and it’s important to share this commitment with your visitors. It is also important that you train 2-4 customer support representatives on how to respond to accessibility concerns. If possible, set up a specific email address like "accessiblity@yourdomain.com" that will be sent directly to the trained support representatives to respond.

With just a few steps, you can generate your accessibility statement, create an accessibility page, and add links to your website footer and widget.

Quick Links


Generating an Accessibility Statement: A Step-by-Step Guide

  1. Go to the Accessibility Statement Generator: Visit UserWay’s Accessibility Statement Generator and enter your "Business Email." Click "Continue."

  2. Enter Your Company Information: Fill in your company name and website address, then click "Generate."

  3. Download Your Statement: Scroll to the bottom of the generated statement to download it in HTML or TXT format.


Where Should You Place Your Accessibility Statement?

It’s best to create a dedicated page on your website for your accessibility statement, such as https://example.com/Accessibility. You can then link this page in your website’s footer, making it easy for users to find.

UserWay provides a statement template via the generator, but the page itself must be created and published on your website.


Adding a Link to Your Accessibility Statement Page on the Widget via the Dashboard

  1. Log in to the UserWay Dashboard: Open UserWay’s Dashboard and log in with your credentials.

  2. Navigate to Your Site List: From the left-hand menu, select "My Sites."

  3. Access Your Site Settings: Click on your domain name (e.g., example.com).

  4. Go to the Statement Tab: In the settings window, select the "Statement" tab.

  5. Customize or Download the Statement Template: Here, you can download the template or make customizations.

  6. Add the Statement Link: Use the options provided to add a link in the widget footer, which will direct users to your accessibility statement page.

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